Support Workers - Advanced CPI / Complex Needs

Overview

We are currently recruiting experienced Support Workers to join a complex supported living service. This service supports individuals with high‑level behavioural needs, autism, and challenging presentation, requiring confident staff with strong de‑escalation skills and a calm, professional approach.

Only candidates meeting the required experience and certifications will be considered.

Key Responsibilities

• Provide high‑quality person‑centred support to adults within a complex supported living environment.
• Assist individuals with daily living tasks while promoting independence and dignity.
• Use Advanced CPI and MAPA‑aligned skills to safely manage challenging or potentially aggressive behaviours.
• Support individuals with autism using best‑practice communication and behavioural approaches.
• Maintain accurate records, incident reports, and documentation in line with CQC expectations.
• Work collaboratively with a multi‑disciplinary team to ensure consistent, effective support.
• Promote a safe, respectful, and supportive environment for service users and staff.
• Follow all organisational safeguarding, health & safety, and professional conduct policies.

Required Skills & Certifications

• Care Certificate
• CPI (Advanced) – essential
• Managing Aggressive and Potentially Aggressive Behaviour (MAPA) or equivalent
• Experience supporting individuals with autism, complex needs, or challenging behaviour
• Strong communication, de‑escalation, and risk‑awareness skills
• Ability to work professionally under pressure and respond calmly to incidents

Additional Information

• 2 male and 2 female workers are required to support the service due to care plan needs.
• Only fully suitable and qualified workers will be considered.
• Expected hours and shift pattern will be confirmed by the service.